Bookings
Reduce no-shows with reminders and deposits: a driver playbook
Step-by-step process to reduce booking losses with confirmations, reminders, and deposit policies.
Published Jan 20, 2026
No-shows can destroy margins, especially for airport and event rides.
Add layered confirmations
Send confirmation at booking, reminder at 24 hours, and final reminder near pickup time.
Use deposits for high-risk jobs
For high-demand time slots, a small deposit improves commitment and protects schedule value.
Pair this approach with a Driver Booking App to track responses and status changes.